Please review our terms and conditions carefully before booking your trip with us!
General Booking conditions
For Nepal, Tibet, and Bhutan Tours: Please provide us a photocopy of your passport and 20% of the trip cost as a deposit while booking your trip. The deposit amount is nonrefundable.
The remaining amount can be settled upon your arrival in Kathmandu before you set out for your trek/tour.
In the case of Bhutan and Tibet tours, you shall have to pay the balance amount 20 days prior to your departure date if you intend to fly to those countries directly. We reserve our right to cancel your trip if you can not make your payment within our stipulated time.
Mode of Payment
You can make your payment following either of the methods:
SWIFT/ Wire Transfer:
Bank Name: Nepal Investment Mega Bank Limited
A/C Title: Touch Kailash Travels and Tours Pvt. Ltd.
A/c Number: 01601010023296
Bank Address: Chaksibari Marg, Thamel, Kathmandu, Nepal
Swift Code: NIBLNPKT
Note: Bank service charges related to deposit/refund are to be borne by the client.
Risk and Liabilities
All the Nepal, Tibet, and Bhutan tours are conducted under the strict rules and regulations of the tourism board of the respective countries. We are not liable for any change or cancellation of the trip under unavoidable circumstances like changes in rules and regulations of the country, government restrictions, natural disasters, political instability, cancellation of flight, delay, sickness or accident, the breakdown of the vehicle, etc. Any extra cost incurred due to such circumstances shall be borne by the clients themselves. Therefore, travel insurance is highly recommended.
The Touch Kailash Crew will make its best effort to make the journey successful and memorable. The Kailash Yatra is conducted under Chinese Authorities and Foreign Exchange Center Tibetan Autonomous Region (FEC TAR), hence, Touch Kailash Travels will not be liable for any last-minute changes, unforeseen circumstances, and emergency circumstances and evacuations, flight delays, extra nights to stay, natural disasters, altitude sickness, and rescue. Any extra costs incurred shall be borne by the clients themselves. Please make sure that your travel insurance covers the probable airlift evacuations, emergency evacuations, etc. that might occur.
Last minute booking
We even accept last-minute bookings. You can book a trip to Nepal 7 days prior to the trip departure dates. Last-minute booking may not acceptable in the case of a Bhutan or Tibet trip.
Postpone the trip
- Written notice should be sent to us 30 days prior to the trip departure date.
- In case of postponing of Nepal tour, a minimum of USD 150 will be charged as a current trip cancellation charge and the remaining amount will be transferred for the postponed trip.
- In case of postponement of the Tibet and Bhutan Tour, the trip cancellation charge will be charged as per the prevailing market rate of that country, during that time. It solely depends upon the ongoing policy of our counterparts in Tibet and Bhutan. For now, 20% of the trip cost and 50% of the trip cost will be charged in case of postponement of the Bhutan and Tibet trips respectively.
Trip Cancellation (Nepal)
In case you intend to cancel your trip for any reason, you need to write to us 14 days prior to your trip departure date. We shall approve it as canceled only after receiving a valid written notice from the client. If the reason for your cancellation is genuine like injury or serious illness, you can postpone your trip or transfer your booking to another person who meets all the requirements for the trip. However, a fee of USD 150 per person will be charged if you postpone or transfer your trip within 15 days prior to your trip date. As per our policy, the deposit amount is nonrefundable, therefore, you can utilize the amount to book a trip with TKT next time.
Trip Cancellation (Bhutan)
A valid written notice of cancellation should be provided 30 days prior to your trip departure date. In case you cancel your Bhutan tour, 20% of the trip cost will be charged as a cancellation charge (even in case of postponing or transferring of the trip to another person). The remaining amount will remain secured with Touch Kailash Travels as a deposit from you. You can utilize it to book the tour with TKT next time. The amount is non-refundable.
Trip Cancellation (Tibet)
A valid written notice of cancellation should be provided 30 days prior to your trip departure date. In case you cancel your Tibet tour, 50% of the trip cost will be charged as a cancellation charge (even in case of postponing or transferring of a trip to another person). The remaining amount will remain secured with Touch Kailash Travel as a deposit from you. You can utilize it to book the tour with TKT next time. The amount is non-refundable.
Incomplete Tour
We are not liable for any refunds in case of any incomplete tour, trek, or expedition whatever the reason from the customer’s side.
Unforeseen Circumstances
If your trip gets canceled due to any unforeseen circumstances like natural disasters, war, or unfavorable climatic conditions, we will arrange another trip for you. So, even if your trip will be not the one you choose, your money will not go in vain.
Price changing
We reserve our right to change the price under various circumstances. Though our action will be reasonable in case of some circumstances such as a drastic change in the exchange rate, inflation, government actions, etc., we are not liable to answer anyone for our action.
Travel Insurance
We highly recommend a comprehensive travel insurance package to all our clients. The insurance must cover all medical expenses, personal accidents, emergency evacuation, and trip cancellation, loss of gears and natural calamity, theft of or damage to baggage and personal effects, etc.
Flight Delay/Cancellation
Flight delays and cancellations are quite often during bad weather conditions in remote areas, particularly in the Everest region, Annapurna region, Dolpo, Simikot, and Jumla region, etc. Therefore, it is advisable to carry some extra money to buy food and accommodations in case of delays. TKT will not be responsible for any of the additional expenses. Therefore, please plan accordingly.
Your personal belongings
We are not liable for any damage or loss of your luggage or property. They are at your own risk.
During the tour
In case you commit any unlawful act during your tour and you are compelled to leave Nepal, TKT is not liable for any kind of refund.
Warning
Our terms and conditions are applicable only if you book your trip with us directly. If you book your trip with us through any agents or third party, you shall be liable to their terms and conditions.